Chatbots : use, benefits and key success factors
Chatbots, intelligent conversational agents, are transforming customer service. How does a chatbot work? For what use? What benefits for the the user and the brand? […]Read more
Answer recurring questions from your online users with a virtual assistant. Escalation is possible with live chat or video chat.
Facilitate the search for information on your website from a search bar with auto-completion.
Create a special relationship with your users through video-conference.
questions processed each month
by our solution
fewer incoming email messages
(French, English, Spanish,
German, Italian, Polish, Dutch,
« With a strong success rate of 85 %, thanks to our virtual assistant Ariane, we have reduced the amount of human contact related to frequently asked questions. »Read the testimonial
« In 2015, Eva chatbot was contacted 140,000 times a month on average. The consultation of documentation has more than doubled in 3 years. Eva has become a web page traffic controller. »Read the testimonial
PSA Peugeot Citroën promotes self-service for its employees through the use of chatbot with Do You Dream Up. […]
The Caisse des Dépôts promotes self service through the use of a chatbot with Do You Dream Up. […]
Voyages-sncf.com has chosen Helpbox, the smart tool produced by Do You Dream Up, to provide its users with an intuitive, customised and effective interface through which they can find help online. […]
Viva Technology’s unique mission is to bring the world’s most innovative startups together with the major global players in digital transformation. For three days starting 30 June, an expected 30,000 entrepreneurs, corporate executives, […]